77cab Privacy Policy — Our commitment to protecting your data

77cab is one of Bangladesh's most popular online gaming platforms. We take our members' privacy extremely seriously. This Privacy Policy explains how 77cab collects, uses, stores, and protects your personal information.

By using the 77cab website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read it carefully before registering.

This Privacy Policy has been prepared in accordance with international data protection law (GDPR) and applicable local regulations. 77cab handles your data with full transparency and integrity at all times.

77cab only collects information that is necessary to provide our services. We never ask for excessive or irrelevant data. A full breakdown of what we collect is provided below:

Among the above, identity and contact information is collected directly from you at the time of registration. The remaining information is gathered automatically as you use the platform.

77cab collects information through several methods. Each method is transparent and based on your consent. The main ways we collect data are outlined below:

• Registration Form: Information you provide when creating an account, such as your name, email, and mobile number.
• KYC Verification Process: Documents submitted as proof of identity and address.
• Payment Processing: Payment method details provided during deposits or withdrawals.
• Cookies & Tracking: Information collected automatically while browsing the website.
• Support Contact: Information from conversations conducted via live chat or email.
• From Third Parties: From authorized third-party providers for identity verification purposes.

77cab uses your information only for the purposes listed below. Your data will not be used for any other purpose unless required by law or with your explicit consent.

• For account creation, verification, and management.
• To process deposits, withdrawals, and financial transactions.
• To prevent fraud, money laundering, and cybercrime.
• To enhance the gaming experience and deliver personalized services.
• To send promotions, bonus offers, and important notifications.
• To fulfill legal and regulatory obligations.
• To ensure the security and stability of the platform.
• For providing support services and resolving complaints.

77cab never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services. Any such sharing is strictly governed by formal agreements and limited to what is essential.

• Payment Provider: Information required to process transactions with Mobile Banking, Nagad, Rocket, and similar services.
• Identity Verification Provider: Certified verification service providers for the KYC process.
• Game Software Provider: Minimum information required to operate games.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory body.
• Anti-Fraud Organizations: With relevant authorities to prevent suspicious activity.

All third-party partners are required to uphold the same privacy standards as 77cab. They may not use your data for any other purpose.

The 77cab website uses cookies and similar technologies to enhance your browsing experience and improve the quality of our services. Cookies are small data files stored on your device.

You can disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

77cab protects your data using industry-leading technology and practices. Our security infrastructure is reviewed and updated on a regular basis.

• 256-bit SSL Encryption: All data transmissions occur over encrypted channels.
• Firewall Protection: Multi-layered firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular reviews conducted by third parties.
• Data Minimization: Only the data that is strictly necessary is collected.
• Staff Training: All staff receive regular training on data protection.
• Access Controls: Only authorized personnel have access to the necessary data.

77cab retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and a minimum of 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: A minimum of 5 years after account closure.
• Support Conversations: Up to 3 years after last contact.
• Website Logs: Typically 90 days.

Once the retention period expires, your data is securely deleted or anonymized. No data is kept longer than necessary.

Under 77cab's Privacy Policy, you have several important rights over your own data. We respect these rights and have made it easy for you to exercise them.

77cab strictly prohibits anyone under 18 from registering or using its gaming services. The privacy and protection of minors is our highest priority.

• Age is verified at registration and confirmed through identity documents during the KYC process.
• Any account found to belong to a minor will be immediately suspended.
• No data from minors is knowingly collected.
• If any minor's data has been collected inadvertently, it will be deleted immediately.

77cab may update this Privacy Policy from time to time. If changes are made, we will notify you through the following channels:

• by posting a notice on the website and updating the "Last Updated" date at the top of the page.
• By sending a notification to your registered email, particularly for significant changes.
• Via pop-up notifications when you log in to the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Data Protection Team. We are always ready to help.

• Email: [email protected]
• Live Chat: Live chat support is available once you log in to the platform.
• Response Time: Responses are typically provided within 24-48 hours.